Security Alert - Internet Fraud
19 October 2006
At APL, we take online security very seriously and aim to protect our customers and our brand from fraud. Attempts may be made to commit fraud over the internet via email using text and graphics which appear to originate from APL.
If you suspect or become aware of fraudulent activity associated with the APL Web site, logos, names or brands, particularly with respect to the sale of consumer goods over the internet where advance payment by money transfer is sought, please report the conduct to our customer service group at our local office.
You can also play an important role in protecting yourself from fraud by looking for the following signs to ensure you are dealing legitimately with APL:
- The address on any email correspondence always ends with @apl.com
- A phone number for direct communication with a local customer service representative is provided in all correspondence
- A copy of your transaction history will be provided on request
Below are some basic tips to avoid and recognize potential fraudsters:
- Only do business with companies you know and trust. If you don't, check them out.
- Understand the offer. Get all the details and promises in writing.
- Check all bills and invoices carefully. It's hard to get your money back once you've paid it to a con artist.
- Guard your financial or other account information. Don't provide it to anyone unless there is a legitimate reason to do.