1. Distribute the students’ version of the “Jeanne Coen” case study to your class. Divide the students into groups of two or three.
   
2. Read aloud to them or let them read one section of the case study at a time. Don’t let them read ahead. After each section, use the discussion questions included with the teaching notes to get students to brainstorm what Jeanne should do next.
   
3. Finish by reviewing with students the basic concepts behind spreadsheets using the simple spreadsheet students constructed in Part Three of the case study. Ask students to develop at least one alternative way to organize the spreadsheet so as to get almonds to the most customers by the deadline. Discuss how they might do that. Then, ask them to write a short memo to the processing plant explaining the “instructions” their spreadsheet contains.
   

Closure/Assessment:
Review students’ spreadsheets and memos for basic writing and presentation skills, as well as for students’ ability to explain the steps Jeanne and the processing plant must take to get almonds to the customers.

Then, in small groups or as a whole group, have students review the steps they should follow when they are confronted with a problem and have many variables to consider. Ask them to share personal experiences of having to think through different alternatives to make a decision or solve a problem. What did they do? How did they use the information they gathered? What did they do right or wrong? What would they do if they were confronted with the same problem today?