|
Procedure:
This exercise is designed to be taught in one session. If you choose to assign the group communication exercise, it will require some or all of a second classroom session.
- Distribute the students’ version of the "Roger Cordiner" case study to your class. Divide the students into at least five groups of at least three students each.
- Read aloud to them or let them read one section of the case study at a time. Don’t let them read ahead. After each section, ask each group of students to brainstorm the answer to the questions you ask them. Then, use the teachers’ version of the case study to guide them through a discussion of what Roger should do at each point.
- Finish by either assigning an individual written assignment or by assigning the group communication exercise or both.
- If you assign the group communication exercise, allow each group approximately 10 minutes to practice their roles. Have each group act through their roles. Then, lead your students in a discussion of the communication techniques that worked and didn’t work in each of the role play examples.
Closure/Assessment:
Review students’ written and/or oral work both for basic writing or presentation skills, as well as for students’ ability to explain the necessity for clear communication and the types of communication that are appropriate in the workplace.
Then, in small groups or as a whole group, have students review the steps they should follow when they are confronted with a challenging situation and must share critical information with others. Ask them to share personal experiences of communicating with others during an emergency. What did they do? What did they do right or wrong? What would they do if they were confronted with the same problem today?
Click to continue previewing the teaching notes on screen.
|
|
