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Terry had talked with the customer and with his own colleagues at A.C.X. But he couldn’t decide what to do until he knew more about the numbers involved. Was the $1,500 refund the customer was requesting a large or a small amount of money in the scope of the overall order? Terry pulled out all the order information. He learned that the customer had purchased five cargo containers of hay. Each container held 26 tons of hay. And each ton had been priced at $220. That meant the customer had purchased ___________ tons, for a total price of $___________. The $1,500 refund the customer was requesting was ___________ percent of the total order, or $___________ per ton. Well, Terry thought. That is a little steep. Is there any way I can make the customer happy by paying the refund but lower the cost of the refund both as a percent of the total order and as the amount of money per ton ordered. Was there any way to do that? Click to continue previewing the student version on screen. |
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