Produced in Asia. Soaked in fun across the Pacific.
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| Produced in Asia. Soaked in fun across the Pacific. |
Challenge
A major toy retailer in the U.S. needed precise delivery of one million toys manufactured from three different factories in China for a holiday season promotion. To complicate things, the merchandise had to arrive in equal quantities across 10 locations within a specific time to ease distribution and avoid overcrowding the warehouses.
Solution
APL’s customer service team responded to the challenge with great initiative and dedication. The team charted a precise distribution scheme that included monitoring all shipments electronically, and coordinating the delivery to each warehouse as planned – even delaying certain containers at the Singapore and Seattle hubs to ensure exact delivery compliance. By communicating with the customer every step of the way, the transportation plan was executed perfectly.
Result
The customer’s promotion turned out to be a huge success. And consumers had a blast with their new toys during the holiday season.
Now, that’s APL moving business forward.
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