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 Shipment Channel Overview

The Shipments channel allows you to manage all your active shipments in one place. We automatically group your shipments by their status between origin and destination. You can “drill down” to details on a specific shipment by clicking on one of the statuses.

The Shipments channel also includes an alert feature that indicates the number of shipment that have arrived at destination over a specific number of days. The number of days can be customized per your requirements.

You can even download all your shipment data to a spreadsheet with the click of a button.

Shipment Reference Tracking

Track your APL shipments using the most convenient tracking numbers available— your own.

Use your PO, invoice number, or any reference number you choose.
You no longer have to remember specific bill of lading or container numbers; instead track by references that are meaningful to your business -- and to your customers.

Exception Alerts

The Shipments channel now alerts you to exceptions when your shipments have been at certain statuses longer than a specified period of time. For example, you can be alerted when any shipments have been at destination more than 5 days.

Alerts apply to the following statuses:

  • Origin
  • Load Port
  • Discharge Port
  • Destination

    By clicking the "edit" button in the Shipments channel bar, you can customize your alerts in three ways:

  • Change the threshold days
  • Choose which of the four alert statuses to display
  • Select whether or not to display inactive statuses

    Personal Trace List

    Use this tool to save a specific list of BLs or container numbers for detailed tracing. Trace your HOT shipments every time you come to HomePort.

    Diversion Request

    You can even initiate a diversion request to change the destination of your shipment. APL customer service will handle your request promptly.

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