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NOL GROUP REPORTS LOSSES FOR FY 2001
Company Taking Steps to Meet the Challenging Environment

SINGAPORE, 27 MARCH 2002 – Global transportation and logistics company Neptune Orient Lines Ltd (NOL) today reported a loss for the full year 2001 of US$57 million. This included one-off provision of US$14 million for impairment in values, particularly of various non-core property investments. Revenue for the year was stable, increasing three per cent from US$4.61 billion to US$4.74 billion, while Earnings from business operations Before Interest expenses, Tax, Depreciation, Amortisation and Minority Interests (EBITDA) was US$349 million.

NOL Group President and Chief Executive Officer, Mr Flemming R Jacobs, said, “The downturn in world trade coinciding with a substantial addition of ship capacity had a significant impact on the Liner business and therefore on the Group as a whole.”

APL Liner continued to be the biggest activity at 76 per cent of total revenue, while APL Logistics’ share increased to 15 per cent and nine per cent came from NOL Chartering and Enterprise activities.

Mr Jacobs said, “ Our tanker business, American Eagle Tankers (AET), contributed strongly to the net result of the Group. Chartering, of which it is part, achieved core Earnings Before Interest and Tax (EBIT) of US$85 million on turnover of US$359 million.

“APL Logistics grew its topline by 72 per cent in 2001, but the bursting of the dotcom bubble had a major negative impact on Direct Logistics, which was part of the acquisition of GATX Logistics early in 2001. It delivers goods purchased on-line and this business has fallen away, so we have decided to exit Direct Logistics. For similar reasons we also moved away from further developing IT specifically geared to serving e-exchanges.

“However, it was the Liner business that had a particularly tough and disappointing year and this was the main cause of the Group’s loss.

“Due to the double digit increase in container vessel capacity that was to be added globally, freight rates were already beginning to soften in late 2000, but they deteriorated significantly during the year, reaching unprecedented and unsustainable levels in some trades. The uncertainty following the tragic events of September 11 added to an already bleak global trade environment.

“We of course plan for the swings and roundabouts that are inherent in our cyclical industry. We knew global capacity would grow by 11 per cent, and trade was forecast to grow by seven per cent. The capacity came but the trade volume did not. As a result, rates disintegrated,” Mr Jacobs said. “In just one year average trade-weighted rates plummeted to levels last seen during the Asian crisis in 1997/98. But back then, it had taken three years for the rates to erode that far.”

Reducing Costs, Gaining from Efficiencies Mr Jacobs said, “We moved as swiftly as it is possible in our industry to match services to the changed trade environment. We focused even more strongly on reducing our costs particularly those associated with capacity, while still ensuring we could grow our volumes in our target markets. The positive impact on our fixed costs of those efforts will be felt mostly as we go forward and had little impact on the 2001 results.

“Overall during 2001 we achieved considerable efficiencies that would have been impossible if we had not worked hard over the past few years to build strength and flexibility into the organisation. These efficiency gains will enable us to provide better service, be more competitive and make further savings in the future, thereby contributing positively to the bottom-line.”

Mr Jacobs said there had been improved productivity across all business units. In the core Liner business headcount had been reduced globally by nearly ten per cent, even as volumes grew. “As we continue to press for efficiencies, there will be further adjustments. However, we can achieve these efficiency gains without compromising quality, adjusting our work processes to meet new developments, and taking advantage of natural attrition where possible,” Mr Jacobs said.

“By expanding the use of e-commerce solutions, particularly in the areas of documentation, savings have been achieved for both the company and its customers. For example we achieved a six per cent reduction in costs associated with bills of lading processing and a 17 per cent increase in productivity largely as a result of e-commerce developments. Around one third of our customers now actively use our e-commerce products and we saw a two-third increase in Internet transactions in 2001.”

Assets are also being used more efficiently. For example, we move more cargo without correspondingly increasing the number of physical containers in use.

“While we are focused on reducing costs and improving productivity, that is not enough in these tough times,” Mr Jacobs said. “To prepare for the future recovery we have been building on our strong relationships with customers to forge partnerships that allow us to meet their needs now and into the future in an even more targeted manner. We have also been investing in our network and our people across all business units. This was part of our on-going effort also to ensure that we would not go into hibernation just because a recession in world trade had hit, but instead prepare to emerge an even stronger competitor when the recovery comes.”

Liner Turnover for APL was US$3.6 billion, down from US$3.8 billion in 2000. Total volumes increased three per cent to 1.4 million 40-foot Equivalent Units (FEUs). Globally, APL rates averaged US$2,304 per FEU, down nine per cent from US$2,523 in 2000.

As a major player in the Trans-Pacific trade, APL was hit hard as trade volumes remained flat, falling 0.3 per cent, while capacity increased by just over nine per cent. The Americas region, which includes Latin America as well as the Trans-Pacific trade, saw APL’s volumes decline by three per cent and average freight rates by around eight per cent.

In the Europe region, APL’s volumes grew 24 per cent as we further developed our market there, but average rates fell 13 per cent on the back of substantial industry increases in capacity on the Asia-Europe trade of 12 per cent.

The Asia/Middle East region held steady, largely because of reasonably robust Intra-Asia trade, suffering only a small decline in both volumes and rates despite increased competition in the region.

In 2001, insurance costs rose significantly particularly in the final quarter, when there was an increase of US$6 million. Other costs to comply with new security requirements of around US$3 million also impacted us in the final quarter.

APL Chief Operating Officer Ed Aldridge said that the constant focus on costs continued to yield good results. However, this was far from enough to counter the rate decline brought on by capacity issues. Services have either been scaled back or removed in response to the reduced demand of customers, and as volumes return the focus will be on improving fleet utilisation.

Mr Aldridge said that the company benefited from the acquisition in May 2001 of American Automar, which had performed well in 2001. Automar is a ship-owning company providing U.S.-flag sealift services to the U.S. Department of Defense (DoD) and other government agencies.

Outlook for 2002 Mr Aldridge said that the key word for the future was “focus”, as evidenced in the recent organisational changes that created six instead of three regions, including a new, Greater China region. This underlines the importance APL puts on that market as China moves to break down barriers to trade with membership of WTO. Currently China trade accounts for around 40 per cent of APL’s business, and this is expected to increase over coming years.

He also said that strides had been made to develop more effective sales and pricing systems for the future. “Our industry is suffering from way too little differentiation in pricing for our various services,” he said. “This has to improve. E-commerce and the development of other innovative information technology (IT) tools will allow us to better price and to optimise our network, which we must do to improve our margins.”

2002 is expected to be another tough year. Mr Jacobs said, “We anticipate moderate growth in volumes during 2002, but unless rates recover, APL will not be a strong performer this year. We will continue to focus on cost savings and have again substantial targets set for the year. While we do not specify our targets, our record shows that we continue to manage our costs effectively. But it is as important for us to also be growing our top line with the right business. It is not enough just to cut costs and neither merely to put any cargo on vessels. It must be the right cargo so that we make the most of our global network while managing our costs.”

Logistics Net turnover of APL Logistics (APLL) increased by 72 per cent in 2001, from US$420 million to US$723 million. Overall, core EBIT for the Logistics business was negative US$16 million. A comparison with core EBIT for 2000 is not meaningful because of the substantial change to the business due to acquisitions and consequent amortisation.

Integration costs associated with the acquisition of GATX Logistics and German freight forwarding and distribution specialist Mare Logistik & Spedition GmbH, together with the negative impact of Direct Logistics, hit APLL’s bottom line.

CEO Dick Metzler said that during 2001 APLL had also further enhanced its IT capabilities, investing in end-to-end supply chain visibility product See Change Technology. “This is already winning fans amongst our customers who are eagerly awaiting further developments, the next stages of which are currently being tested.

“See Change Technology is something you will hear a lot more about. It is an important IT tool and the backbone of supply chain management for customers and us,” he said.

Outlook for 2002 Mr Metzler said that having now fully integrated GATX Logistics, put the new management team in place and structured the organisation for growth, he was looking to achieve significant gains in both efficiencies and results during 2002.

“We said a year ago that we had ambitious growth plans for the coming three to five years. Already in year one we took some significant steps. As part of our plan we will continue to explore joint venture relationships while spending time and effort on building fundamental profitability into the business and pursuing healthy organic growth.

“We are projecting revenue in 2002 of around US$900 million and at least 80 per cent of this is forecast to come from business already committed,” Mr Metzler said.

“All of us are committed to returning a positive contribution to the Group in 2002,” he added.

Tanker The chartering business, consisting mainly of the crude oil transportation activity under American Eagle Tankers (AET), and product tankers now operated under Neptune Associated Shipping (NAS), performed well during 2001, despite a volatile year for the industry as a whole. Core EBIT was US$85 million, up 73 per cent, while turnover reached US$359 million.

The remaining four bulk carriers were bareboat chartered out for a minimum three years and will leave the fleet at the end of that time. Because of this, exit costs will be spread over this and the subsequent two years.

CEO and President Joseph Kwok said, “AET remained strong in the Atlantic basin during 2001, delivering around 13 per cent of the USA crude oil imports. Our lightering business in the Caribbean and Gulf of Mexico region continued to be an important part of our business. We also expanded our presence in the North Sea and Mediterranean regions.

“At the end of 2001, AET’s fleet strength stood at 25 modern Aframax tankers (vessels with a carrying capacity of around 100,000 deadweight tonnes (dwt)), all either double-hulled or double-sided. We continue our strong focus on safety and reliability and, as part of our fleet renewal programme, we plan to take delivery of five new double-hulled Aframax tankers by the end of 2003.

Outlook for 2002 “A softer spot market is expected for most tanker sectors compared with the past two years as production cuts reduce the demand for oil transportation,” Mr Kwok said.

“In the Aframax sector, 24 per cent of the current capacity is on order for delivery particularly over the coming two years. There will be some scrapping due to age and vessels being single-hulled. However, supply overall is likely to weaken, at least until the oil starts to flow fully again. But we expect relatively better utilisation due to our position in the lightering business,” Mr Kwok said. “In addition, I also see a promising future for NAS.”

NOL Group Outlook Mr Jacobs was not optimistic about the business climate for 2002, saying that falling rates in the Liner business had continued through to the end of 2001, which meant that this year started from a lower base. He said, however, that the Group now had the fundamentals right and so was well positioned with a lower cost base to cope with the cyclical nature of the industry and achieve sustained profitability when trade and freight rates returned to more historic levels

“We are starting to see some better trade volumes and slight improvements in freight rates in some trades,” he said. “However, unless we start to see more substantial improvements, it will be difficult for us to achieve profitability this year.

“As I said at the time we announced our interim results for 2001, we would have liked a little more time to consolidate our position,” he said. “However, we are getting the right underlying processes, network and people in place and we are building from that base to generate better income and still reduce costs even further.

“We will continue to improve productivity during 2002 and achieve higher yields with more focused sales and sustainable pricing.

“Our cashflow is strong and in June we arranged a note issue of approximately US$300 million to support the expansion of our Group businesses and to refinance existing borrowings. The arrangement was part of a medium term note (MTN) programme of up to US$1 billion for up to ten years. This reflects the confidence of the banking community in our future, and allows us to invest in opportunities that may arise during 2002 and beyond, and to prepare for the recovery we know will come.

“Early in 2002 we made changes to the management organisation of APL to take advantage of the depth of talent in the APL management team and to allow all to focus clearly on those areas where we can improve and grow, and to search for further efficiencies. As part of our restructuring in 1999, we established a relatively central core of management to get our fundamentals right. Having achieved that we are ready to expand the local focus.

“In addition, we continue to invest in the skills and development of our people for the future demands of our organisation, with training through the NOL Global Campus and with the expansion of our Management Trainee Programme. Nearly 50 young people are now part of the three year programme and more will be added this year. It is a pleasure to see these young folk grow and take charge,” he added.

“There is no doubt that this is a difficult business climate,” Mr Jacobs said. “As part of the infrastructure of world trade, we in the transportation industry are directly and negatively impacted by downturns. But the NOL Group has the strength and the flexibility to meet the challenges and make the most of the opportunities, focusing not solely on cost cutting but on improving efficiencies and growing our business judiciously. This is a strategy not just for the tough times, but for all times,” he concluded.

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APL Media contacts:
Sarah Lockie(65) 6371.5022sarah_lockie@nol.com.sg<BR><BR>
Asia, Paul Wilke, tel. +65 371-5311 or email Paul Wilke at paul_wilke@apl.com
Americas, John Pachtner, tel. +1-510-272-7208; or email john_pachtner@apl.com