APL Wins Baxter Healthcare's Supplier of the Year Award For Record 12th Year
Singapore, 12 Apr 2004 - Global container transportation company, APL, was named Supplier of the Year 2003 by Baxter Healthcare SA (Singapore Branch) at a recent awards ceremony in Singapore, giving APL an unbroken record since the service category was introduced in 1991.
Said Mr Ong Eng Chye, General Manager of Baxter Healthcare SA (Singapore Branch), "APL continues to surpass our expectations year after year, delivering superior performance and quality service. We view our suppliers as an extension of our own processes, and rely on business partners such as APL for that added value to help us maintain our competitive edge."
Baxter's annual awards recognise the performance excellence of its business partners in providing quality products and services. Suppliers are assessed on quality, delivery and service performance throughout the year, including equipment condition, documentation, equipment and space availability, transit time, documentation delivery, customer service accessibility, competitiveness, and responsiveness and commitment.
"Customers are key to our success and we are very pleased to have won the Baxter award for the 12th year running," said Mr Goh Hung Song, Managing Director of APL Singapore.
"Our aim is to continue to provide excellent customer service and we continually invest in our customer support and information technology services to help our customers better manage and grow their business," Mr Goh added.
APL is a global top-10 container transportation company, providing services to more than 140 countries through a network combining world-class intermodal operations with leading-edge IT and e-commerce. APL is a unit of Singapore-based Neptune Orient Lines (NOL), a global transportation and logistics company. APL Web site: www.apl.com
About Baxter Healthcare SA (Singapore Branch)
Baxter Healthcare SA (Singapore Branch), part of the Baxter group of companies held by Baxter International Inc., manufactures and sells medical devices, products, product components and other medical accessories. Baxter International Inc. is a global medical products and service company based in Deerfield, Illinois. Its products and services are used by healthcare providers and their patients in more than 110 countries and operate at more than 250 facilities worldwide.
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