Planning

As our valued customer, you can expect APL to work closely with you to understand your needs. APL sales representatives will work hand-in-hand with you to understand your service requirements before the cargo is booked.

The following factors are taken into consideration in order to provide you with the best possible service.

• Equipment type
• Product quantity
• Transit times
• Departure and arrival times
• Market and regulatory requirements

APL also determines the most cost-effective and logistically efficient service to meet your needs. Our sales representatives have access to the expertise of APL reefer specialists, as well as other highly trained people throughout the organization.

Rest assured, APL works in partnership with your suppliers, equipment manufacturers and others to develop special handling procedures and choose equipment for door-to-door transportation.

APL maintains periodic contact with you to ensure continuous improvement and make necessary service adjustments in order for us to serve you better in the future.