Customer Advisory Others

China – Operational Impact due to COVID-19 (Update #5)

Dear Valued Customer,

Following our last advisory on 10 February 2020, we would like to offer you our latest update on the operational impact brought about by the evolving Novel Coronavirus (COVID-19) situation in Mainland China.


Our Offices

As the CMA CGM Group cares for the health and well-being of all our staff and partners in China, we have been implementing work-from-home arrangement for our staff. We will continue to provide services on remote basis until our offices return to full operations from 2 March 2020, subject to further review.

As of now, counter services remain available. Please contact your local representative for details or check your local agency websites:
APL North China
APL East and Central China
APL South China


Depot Operations

Most of our depots remain opened. Please refer to your local agency websites for more details:
APL North China
APL East and Central China
APL South China


Lunar New Year holiday extension

For the most up-to-date updates on Mainland China’s Lunar New Year holidays extension as announced by local governments, please refer to your local agency websites:
APL North China
APL East and Central China
APL South China


We would be very grateful for you to keep your sales and customer service contacts at CMA CGM Group aware of your contingency and/or recovery plans. Rest assured that we will do our most to follow evolution of the situation and plan activities accordingly.

CMA CGM Group is fully committed to comply with any regulatory requirements and policies aimed at curbing the spread of the COVID-19.

We will continue to keep you informed of any changes to the current situation.

We thank you for your business and continued support.