Customer Advisory Others

Middle East: APL Activity Continuity and Business Solutions

We would like to confirm that all activities of APL in Middle East are operational and that we are able to support and serve our customers on a regular basis, while complying with all directives issued by the Government.

APL is committed to protecting the health of our staff, customers and partners while ensuring business efficiency.

Therefore, our Home-Force teaming will be activated from 22 March 2020 where half of our work force will work from home (WFH). We will monitor the situation and keep you posted should the WFH arrangement be continued after 2 April 2020.

Except for customers visiting APL counters for official documents processing, no business visitors will be allowed into APL office until further notice.

In these challenging times, we ask for your cooperation and would like to encourage you to maximize the use of the numerous e-business opportunities APL can offer such as:

  • Online pricing
  • Home Printing of BLs
  • Using E-Originals
  • Apply E-delivery at those ports where such functions exist
  • Pay freight charges through e-payment channels
  • My Price - your online solution for booking and quotations

o Online account
o Instant quote
o System agility and flexibility
o Sales team remain active to support your requests

While reconfirming APL's commitment to assisting you at our best, we thank you in advance for your understanding and cooperation.

We will provide more updates should the situation require.

If you have any further queries, please feel free to contact your local representatives for assistance. We thank you for your business and continued support.