Customer Advisory Others

SERENITY deductible guarantee: A high value-added solution to meet your specific needs

SERENITY deductible guarantee

Already have an insurance, but do not want to pay the out-of-pocket expenses that your policy does not cover? Choose SERENITY deductible guarantee!

SERENITY deductible guarantee is a new solution offered by the CMA CGM Group that can be combined with a regular cargo insurance so that you get a reimbursement of your deductible that remains normally at your expense in case of damage to your goods, by APL. You can benefit from up to 100% compensation for minor damages (below the threshold of your insurance deductible) and a door-to-door guarantee for the full transportation phase.

Enjoy peace of mind with our SERENITY offer
The SERENITY offer provides solutions that simplify the process in case of unforeseen damage to your cargo. In addition of SERENITY deductible guarantee, the offer includes:

  • SERENITY cargo value guarantee which allows a quick compensation to you in case your goods have been damaged or lost during transport, and provides a refund of up to 100% of the value of the goods in less than 30 days.
  • SERENITY container guarantee which offers a guarantee in case of accidental or unexpected damage to the containers under your responsibility.

SERENITY deductible guarantee is part of CMA CGM+, a complete range of value-added services of the CMA CGM Group designed to provide ultimate CARE, BOOST your business and ACT towards carbon neutrality.

Click here to find out more about SERENITY deductible guarantee.